Initial Disclosure Document

The Financial Conduct Authority is the independent regulator of financial services.
The Financial Conduct Authority require us to provide you with a document called an
‘Initial Disclosure Document’. This document provides information about us, the
products we offer, the services we will provide, what we charge for our services, who
regulates us, what to do if you have a complaint and details about the Financial
Services Compensation Scheme.

Marpol Vehicles

What services do we provide?

We will provide you with either comparable details of firms most appropriate to your
lending or purchase requirements or general information relating to finance products.
In assessing your requirements, we may seek such information about your personal
circumstances and objectives as might be relevant in order to enable us to identify
your needs. It is important that you provide us with accurate and relevant
information. You will not receive advice, or a recommendation from us, but we may
ask questions to narrow down the selection of firms offered, from which you can
more easily make your own choice if you so wish.

Whose products do we use?

As a Financial Conduct Authority regulated credit broker, we can introduce you to a
range of lenders who may be able to help you finance your vehicle and provide other

Who regulates us?

Marpol Vehicles is authorised and regulated by the Financial Conduct Authority. Our
firms reference number is 724414.
You can verify this on the Financial Conduct Authority’s Register by visiting the
Financial Conduct Authority’s website: or by contacting
them on 0300 500 8082.
Please note that Marpol Vehicles is a credit broker and not a lender.
Other services we offer may not be regulated by the Financial Conduct Authority,
however the Financial Ombudsman Services has now been extended to handle
some complaints under the Consumer Credit Act.

Do we charge for our services?

We are a commission and fee-based organisation which means that we may receive
a payment(s) or other benefits from finance providers should you decide to enter into
an agreement with us. These fees may be variable or pre-set dependent on the
product and the volume that we place with the chosen supplier.

If you have a complaint

Please visit our complaints procedure page.